Frequently Asked Questions

Due to COVID-19, our campuses are open on a limited basis for in-person registration assistance and general questions.

  1. Go to:
  2. Click on a technology item that you want to check out. For example, under Laptops, click 鈥淟enovo 100e Chromebook. Model 81MA鈥 for a Chromebook; or under WiFi Hotspots, click on the Hotspot device that works for you.
    Choose Chromebook and WiFi Hotspot
  3. Under the "Get It" section, it will ask you to 鈥淪ign in鈥 to your RAM ID. Log in with your RAM ID and password.
    Sign in with RAM ID
  4. A 鈥淩equest鈥 link will appear under "Get It". Click 鈥淩equest鈥 and then click on 鈥淪END REQUEST鈥.
    Send Request
  5. You will then wait for an email from the library to set up an appointment for pickup. Make sure that you bring your Student ID Card or CA ID for verification at the curbside pickup at the 天娱传媒 Rosenberg Library at Ocean Campus.

All appointments made through our are remote and will take place by phone during this time.  If you cannot find availability through the , please submit a . Staff will respond to you within one to two business days. For any other questions, please send an email to academiccounseling@ccsf.edu.

Welcome back to CCSF! If you are not sure what ESL level you are at, you can contact the Assessment Center to take the Noncredit ESL Placement Test. You will fill out the with 

  • Your full name
  • Student ID
  • Email address
  • Phone number
  • Date of birth
  • Yes, I need help selecting ESL classes (check the box)

An examiner will call you to give you the test. You will know the result at the end of the phone call. After that, you can either follow the steps in the of your level through the RAM Student Portal or make an appointment to see a counselor to get advice on classes.

Please email Noncredit Admissions and Records <nc_admit@ccsf.edu> and let them know your full name, date of birth, and home address. For example,

To: nc_admit@ccsf.edu

Subject: Forgot my Student ID number

Message

Dear Noncredit A&R staff,

I forgot my Student ID, and I can鈥檛 find my Student ID Card. Could you help me? My full name is (first name) (last name). I was born on (month day), (year). My home address is _____. 

Best,

(Your name)

Our Counseling Department offers workshops to give students an overview of the steps and requirements of applying to be credit students. The schedule of the workshops is forthcoming. It鈥檒l be posted here when available. Additionally, you may check out Steps to Apply: New Credit Student to learn more about the process. Don鈥檛 wait until the last minute to apply because the application process takes time.

To attend class, you will log in to using your RAM ID. Your classes will be shown on the Canvas Dashboard on the first day of the semester. However, if you register for the classes during the semester, please allow 24-48 hours for the system to update your registration. You should see your classes on Canvas the next day. If you are new to remote or online learning, please review this . 

Your classes should appear on the Canvas Dashboard on the first day of the semester. However, if you register for the classes during the semester, please allow 24-48 hours for the system to update your registration. If you don鈥檛 see your class on the Canvas Dashboard after 48 hours of registration, please contact Admission and Registration Office by email at nc_admit@ccsf.edu or visit the Virtual Help Counter.

Example email message to the Admission and Registration Office:

Dear staff,

My name is (your full name). My Student Id number is (your Student ID number). I鈥檝e registered for (classes), but I don鈥檛 see them on Canvas Dashboard. Could you help me check?

Best,

(Your name)